IT Business Support

IT Support

We offer comprehensive business IT support services for businesses in Whangarei, Northland and Auckland.

Our Professional IT Services team dedicates itself to maximising the value of your IT investments. We provide a complete range of services, from strategic IT planning and process automation to infrastructure design, security assessments, and cloud solutions. Think of our expert team as an integral part of your organisation, fully committed to guiding you in achieving your goals.

We utilise the Kepner-Tregoe methodology to offer a structured approach to problem-solving and decision-making, which we find invaluable in the IT support domain. Our focus on root cause analysis, data-driven decisions, proactive planning, and situation appraisal makes this methodology a cornerstone in our modern IT support strategies.

IT Consulting Services

Strategic Planning and Advice: Boasting 30 years of experience in IT consulting, we tailor our professional IT and cloud computing services to your business’s unique needs. Our seasoned team collaborates with you to understand your goals, and then develops cloud-based solutions that not only save costs but also enhance operational efficiency and maximize your IT investment value.

Maximising the ROI on your IT: Our consultants leverage their deep expertise to pinpoint technology solutions aligned with your long-term strategic goals and budget. Whether it’s planning and executing network migrations or implementing cloud computing strategies, our expert team equips you with the essential tools for business success.

IT consultancy for project delivery

Finding an IT partner that can both understand your unique needs and elevate your business is challenging. At PCTECHNZ, our seasoned, award-winning experts are committed to tailoring our services to fit your evolving business model. Whether you’re a small IT department seeking to stay current with emerging technologies and security measures, or an SME aiming for international expansion, we bring both expertise and enthusiasm to your project.

While some facets of IT management thrive on long-term partnerships, others demand immediate solutions. That’s why PCTECHNZ offers top-notch consulting services for projects of any duraction-be it long-term, short-term or ad-hoc. No matter the size of your business, we have extensive experience in crafting IT solutions that are aligned with your growth and development objectices.

Our IT solutions extend beyond consultancy and encapsulate every aspect of your business’s IT needs. As certified industry experts, our services include IT support, connectivity solutions, cloud services, data cabling, and much more. Furthermore, PCTECHNZ uses evidence-based practices to curate a holistic approach using cutting-edge technology to address the unique needs of your business.

We address your current needs and use our comprehensive knowledge of IT solutions to advance your business and propel you to new heights.

IT consultancy for project delivery

Cloud computing services can boost the efficiency of your IT investments and cut costs, but only when used correctly. While Microsoft, Google, and Amazon simplify your transition to the cloud, having an expert who understands both the technology and your business is crucial for your success.

As a recognised Microsoft 365 partner, PCTECHNZ offers a specialised team ready to craft a custom cloud computing platform for your business.

Our proven and effective approach to IT Consultancy

  • Creation of a comprehensive IT strategy

    Upon conducting a thorough analysis of your business requirements, our expert consultants formulate cutting-edge IT strategies. These strategies integrate the most up-to-date software and data-driven solutions to optimize your IT infrastructure.

  • Creation of a comprehensive IT strategy

    After crafting a tailor-made IT strategy, we deploy our specialised tools and resources to achieve swift and precise outcomes.

  • Constant performance measurement

    At PCTECHNZ, we maintain an ongoing partnership with our clients to ensure enduring success. By regularly assessing performance, identifying potential issues, and proactively addressing them before they become bottlenecks, we help optimise your business efficiency through continual IT performance monitoring.

  • Suggestions for improvements

    PCTECHNZ is committed to offering candid feedback to our clients, recommending enhancements and evaluating potential risks in your operations. Our proactive approach in anticipating client needs underscores our enthusiasm for delivering groundbreaking IT solutions.

Our Services

As a Managed Service Provider, PCTECHNZ offers a comprehensive suite of IT Services, Consultancy, and Cybersecurity solutions to bolster your IT infrastructure. Our specialised knowledge, coupled with a deep understanding of your business, provides tangible advantages across your operations.

Business Continuity

Business Continuity

Disaster Recovery

Disaster Recovery

Project Management

Project Management

Security Risks Audits

Security Risk Audits

IT Planning

IT Planning

Storage Assessments

Storage Assessment

IT Health Check

IT Health Checks

Technical Advise

Technical Advice

Network and Wi-Fi setup

Network and Wifi Setup

Firewalls IT Security

Security and Firewalls

After Hours IT Support

After Hours Support

Managed IT Support

Managed IT Support

Business IT Support

We understand that every business has unique IT needs, whether you’re a large enterprise or a small local shop. In-house IT can be costly and time-consuming, especially without expert guidance. That’s why partnering with PCTECHNZ is a smart move for efficiency and cost savings. We offer customized IT support services that fit your budget and needs, from basic helpdesk support to complex system integrations. Trust us to provide proactive solutions and actionable insights for all your tech challenges.

Create a happier, more engaged workforce

PCTECHNZ’s Fixed-Cost IT Support plans are designed for long-term partnerships, offering reliable IT solutions and keeping you updated on beneficial tech trends. With a predictable monthly fee, our plans typically include unlimited helpdesk and remote support, scheduled on-site visits, and proactive network maintenance, all customisable to your needs.

Let’s work together

We work as a single united team with leading technology firms around the world and give our clients the highest quality advice possible.

PCTECHNZ has been managing our IT requirements for a number of years, supplying hardware, programme installation, repairs and technical support. Our calls for help have been answered promptly, the services provided are quick, efficient and top quality. We are often under a lot of pressure, and a quick, reliable service provider is paramount, PCTECHNZ tick all the boxes. Highly recommended.

Brett Jeeves

Golden Mile FruitPackers

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