Managed Services

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Managed IT Solutions

If you’re a company on the Northland and Auckland area and looking for better management of your IT assets. PCTECHNZ stands as your premier choice. We specialize in delivering top-tier Managed IT Services, ensuring seamless operation and support for your systems and networks. Moreover, our expertise extends to resolving any system or network challenges you might encounter.

As a distinguished Managed Service Provider (MSP) in New Zealand, we present a holistic suite of business solutions, ranging from fundamental IT assistance and project management to intricate Managed Services. Entrust us with your IT needs, and experience unparalleled professionalism and dedication.

Our Managed IT Services Includes:

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24/7 Device Monitoring
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Disaster Recovery
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Business Continuity Planning
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Desktop Support
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Email Hosting
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Email, Server and Network Administration
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Remote Access and Support
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IT Helpdesk Support
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Endpoint Detection and Response (EDR)
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Network Consulting
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Remote/Onsite Support
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Capacity and Performance Monitoring
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Cyber Security
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Vendor Management
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Hardware Maintenance and Management

If your I.T. resources are being a thin, putting out fires instead of helping, we can get you back on track.

High-Level Design
Expertise in crafting advanced and tailored IT infrastructure designs.
Consultancy Services
Offering strategic IT advice to align with business objective
End-to-End Implementation
Comprehensive deployment of infrastructure cloud and cyber security solutions.
Dedicated Support
Round-the-clock technical support ensuring optimal system performance
Managed Services
Proactive monitoring and management of IT systems to prevent issues.
Seamless Migration
Expert handling of platform transitions with minimal business disruption
Robust Cyber Security
Implementing top-tier security measures across all IT infrastructure
Microsoft Technology Optimisation
Demonstrated proficiency in maximising the benefits and reducing costs of Microsoft technologies
Trusted Partnerships
Close collaboration with industry leaders like Microsoft, HP, Fortinet, SentinelOne and Mimecast
Dedicated Team
A committed team recognised for its quality, ensuring customer satisfaction

Managed Services

Our unparalleled IT support services cater to businesses of all sizes and internal IT departments, ensuring we meet your specific requirements with professionalism.

  • Trust. Confidence. Reliability.
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  • Design & build branded websites
  • Take Your Projects To The Next Level
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  • Trust. Confidence. Reliability.
  • Professionally Designed For You
  • Design & build branded websites
  • Take Your Projects To The Next Level
  • Visual Drag & Drop Website Builder

Managed Services

End-User Support

At PCTECHNZ, our helpdesk operates with precision and efficiency, tailored to manage a substantial influx of incidents. We adopt a strategic methodology to tackle reactive incidents, aiming not just for immediate resolution but also for long-term prevention. Our ServiceDesk Specialist stands as the foremost point of contact for day-to-day queries and challenges. Incidents can be reported through phone, email, or by clicking the PCTECHNZ icon on your desktop. Every incident is diligently logged in a unified ticketing system and directed to the ServiceDesk Specialist based on its priority

The provision of on-site and remote support entails complex and multi-layered requirements that encompass the following areas:

  • Renewal of services and procedures for escalation.
  • Management of software licenses.
  • Management of security and risks.
  • Management of costs and budgets.
  • Management of your entire IT infrastructure.

Businesses grapple with overwhelmed IT teams and frequently find it challenging to maintain or finance the specialized roles necessary for comprehensive infrastructure and network management. In such situations, PCTECHNZ Managed IT Services becomes pivotal for your business growth, boasting a team of proficient technicians and engineers you can rely on.

IT Company Whangarei

Let’s work together

We work as a single united team with leading technology firms around the world and give our clients the highest quality advice possible.

“Before partnering with PCTECHNZ, we faced consistent vulnerabilities in our digital infrastructure, especially given the sensitive nature in the finance industry. Their unparalleled expertise in endpoint protection has fortified our systems, ensuring the utmost security for our clients’ data.”

Nitish Prasad

CFS Finance

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